Frequently Asked Questions.
Jewellery & vosgi
Do you offer trial of jewellery for custom orders?
We offer trial of custom-made orders at our boutique.
Can I order designs on your website with different gemstones & size?
Some designs are available with different size or shape of gemstones or we may carry something similar in the size and shape you want. Whats App our team at +91 8310709104 or Email us at customercare@vosgi.com for your queries.
Are your gemstones natural?
Yes all our gemstones used in the jewellery are natural.
Shipping & Returns
How much does shipping cost?
We currently offer free shipping in India for purchase of any product on our website. For international shipments please refer to the charges at the time of checkout or alternatively please contact us via Whats App at +91 8310709104 for more details.
What is the estimated delivery time?
Delivery time of the piece depends on availability. If we do not have the piece in stock, we will have to hand-craft it for you. Once you add a piece to the cart with your postal address, we will tell you the estimated delivery time. In most cases, if the product is in stock we take 4-5 days for delivery within India & if we have to make it to order, it takes about 10-14 days. International delivery varies depending on the country. Please contact us via Whats App at +91 8310709104 for more details.
How safe is my product?
All our products are securely packed to avoid any damage during transit. Please rest assured about safety of your beautiful jewellery when you order.
Can I check the status of my order?
Yes, of course! Feel free to get in touch with our Customer Care Team for any queries regarding the jewellery you have ordered.
